Shipping Policy
Last Updated: June 2026
At Beulf, we are committed to ensuring your order reaches you safely and efficiently. Please read our shipping policy carefully before placing an order.
1. Order Processing
Orders are processed within 1–2 working days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During promotional periods, sales campaigns, or festive seasons, processing times may be extended.
2. Shipping Coverage
We currently ship within Malaysia, including:
Peninsular Malaysia
Sabah
Sarawak
For international shipping inquiries, please contact our customer support team before placing an order.
3. Estimated Delivery Time
Once your order has been shipped:
| Location | Estimated Delivery Time |
| Peninsular Malaysia | 1–3 working days |
| Sabah & Sarawak | 3–7 working days |
Delivery timelines may vary depending on courier operations, weather conditions, public holidays, or unforeseen circumstances. Typical domestic courier transit times in Malaysia are commonly around 1–3 working days within Peninsular Malaysia and 3–7 working days to East Malaysia. (DHL)
4. Shipping Fees
Shipping charges will be calculated and displayed during checkout.
Free Shipping Promotion
Free shipping may be offered during selected campaigns, promotions, or when a minimum spending requirement is met (above RM100 for West Malaysia and above RM150 for East Malaysia).
Beulf reserves the right to modify or discontinue promotional shipping offers without prior notice.
5. Order Tracking
Once your order has been shipped, a tracking number will be provided via email, SMS, or the contact information submitted during checkout.
Customers may track their parcels directly through the courier’s tracking platform.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Beulf is not responsible for delivery delays, failed deliveries, or additional charges resulting from:
Incorrect address information
Incomplete recipient details
Unreachable contact numbers
Please ensure all information is correct before completing your purchase. (DelyvaX)
7. Failed Delivery Attempts
If delivery fails due to incorrect information, absence of recipient, or refusal of delivery:
8. Lost, Damaged, or Delayed Parcels
If your parcel:
Arrives damaged,
Appears lost in transit, or
Experiences significant delivery delays,
Please contact our customer support team within 7 days of the expected delivery date.
We will work with the courier partner to investigate and provide an appropriate resolution.
9. Order Changes & Cancellations
Orders may only be modified or cancelled before they are processed for shipment.
Once an order has been shipped, modifications and cancellations are no longer possible.
10. Contact Us
If you have any questions regarding shipping, please contact:
Beulf Customer Care Email: beulf.hq@gmail.com Business Hours: Monday – Friday, 9:00 AM – 6:00 PM
Thank you for shopping in Beulf. We appreciate your trust and support.
